(Note: In case it makes a difference to the solution, we are running Rhythmyx 6.5.2 Build 200710P01 (3192) [RX-13195])
A while back I posted this previous thread about a scenario we have in our system. Everything seemed to be working after the resolution of the issue in the thread, so we packed things up and pushed them over to our production system via MSM.
Since then, strange things are happening. The first problem showed up after the MSM installation, when we started using the elements to create content in the production system. When we use the Insert Rhythmyx Template to put the ArticleList into the page through the inline slot, it ends up inserting an empty div (with all the attributes of a correctly inserted item but no content), which then immediately gets deleted when we save the content item and reopen it. The empty div would sort of make sense if the autoslot wasn’t getting any matching items (since it’s the only thing in the template), but if we Preview the same item we tried to insert, it shows several items coming up in the autoslot.
On the thought that maybe things just didn’t get copied over by MSM correctly, we checked the development system. At that point, we noticed that the same problem seemed to be happening on the development system as well, even though to the best of everyone’s recollection it was not a problem before we’d pushed things to production. Nothing had been changed on the development system at that point.
While testing things, I ended up adding some extra text to the template, so that there was something in there other than just the autoslot. With the extra text there, when I do the insert through the inline slot, the div that is inserted is not completely empty; it still doesn’t show any autoslot contents, but it shows the other text in the template. If I save that, the div does not get deleted, and then if I Preview the page that contains the inserted item, in the Preview the contents of the autoslot actually show up. So it seems like the problem is in how the EditLive is handling the item containing the autoslot?
I have since then done everything I can think of to “fix” this, up to and including completely wiping out the whole set (the ArticleList content type and template, and the auto slot) and recreating them. None of this seems to change anything. In theory I could “fake it” by having some other text in the template with the autoslot, but our page layout really sort of requires there to not be extra text there. And it seems odd that I’d have to do that, when it was working orginally.
Anyone have any thoughts as to how to fix this, or even something new to try to troubleshoot it? Thanks in advance.