A deleted page is still displaying, through browser searches and direct use of the old URL. It has been coming up for several months now, even following regular full publishes. It is important to have it removed, as it contains old information regarding City Code Enforcement, Housing, etc. I did see other comments about the same problem, but no solution provided by Percussion.
Can you please click on Publish -> Reports -> Publishing Log.
On this page, do you see ‘Completed with failures’ or any other kind of error?
I always check the publishing log after running a publish. I run a full publish about once a week and have had no failures or errors since right after installation, when we had to up the file size limits for large pdf files. As I mentioned, I have been publishing since the page in question was deleted in August. There have been no “Completed with failures” or other errors.
Also in August, an updated XML file was posted on the web server, a delete request for the old URL was submitted through Google Web Tools and the updated XML file was submitted.
How are you displaying the page that is not being removed? Is it in a page auto list, for example?
Also, how are you archiving the page? Have you tried Editor -> Edit -> ‘remove from site’ under the publishing sub menu? Do you happen to know which XML file was updated? Thanks.
The old page was created in Navigation, using a template created for the page. In Editor, content was added with an image widget and a rich text widget.
The page was deleted in Navigation. The template was deleted in Design. The two widgets were deleted in Editor. The page was not archived.
In browsers, the links from the old page also pull up other pages, with old navigation structure, that have been moved or deleted.
The page (http://www.cctexas.com/government/nei…) is not viewable/accessible in CM1.
The XML file I referenced is a Sitemap (for search browsers).
Thanks for your assistance,
We have two possible solutions for you.
The first is to recreate the directory structure in CM1 of the removed page and trying a full publish again.
The page you listed is:
- In CM1 you should single click on your site cctexas.com
- If the folder government is not already present, navigate to the top right of the screen and hit create a new folder. Call this folder ‘government’.
- If this folder is there or once it has been created, check if the neighborhood-services folder is there. If it is not, create a new folder called ‘neighborhood-services’.
- Within the neighborhood-services folder, navigate to the top of the screen and click ‘create a new page’ and call it ‘index’.
- Do a full publish.
- Once this has been completed, double click on the newly created index page to bring you to the Editor mode. Click the edit button on the right and then look for the ‘publishing’ sub menu towards the left of the application. Click ‘remove from site’.
- Try a full publish and see if this solves your problem.
If this does not help, you could physically remove the site page from your server (which is either IIS or Apache). Let us know if either of these solutions work.
I recreated the neighborhood services index page and then deleted it.
The URL now shows a 403 error, so at least it is not coming up any more.
However, the subpages, which were all moved, along with all associated assets, still come up in a browser search using neighborhood services and corpus christi.
So, I guess I need to recreate the neighborhood-services folder, index page and all sub pages again and delete them?
I’m glad this worked for the first index page. It would probably be quicker to remove the remaining pages from your web server. You could also follow the same procedure as outline above. Let us know if you have more questions or if this works for you! Thanks and have a good weekend.