So we have noticed a severe drop in users and traffic as reported by google analytics (like a 90% decrease). I looked through the data and it seemed to start around 10/22/2018. On 10/23 the year over year drop was 82% and continues steady evening jumping up higher (I saw one at 97% of a drop).
So I started frantically thinking/looking at what possibly could have changed around that time and I noticed that I downloaded and installed a Percussion patch on 10/22/2018. (cmPatch5315_20180816_201608R05). I can’t recall when it was installed but that day we saw a tiny dip in stats and then after that day a major persistent drop of stats.
I can’t recall any other major changes to the website during that week besides the patch upgrade so I can only jump to the conclusion something in the patch may be affecting Google Analytics? Did anyone else experience this issue.
We’ve been doing some other web work so I haven’t done the more recent patches yet. Anyone at Percussion recommend I wait on the patches for troubleshooting purposes or install the latest to see if it fixes the issues?