Some of our users have noticed a minor bug in the WYSIWYG editor.
This occurs when highlighting one word and selecting a style (Body Text 1, for example). When we do, the current editor shows the intended word to be styled as such. But saving the changes does not take effect on the page–neither in the preview or the HTML code.
When going back into the editor and highlighting over the word, it no longer shows that the styles have been via the styles drop-down.
I’ve found that highlighting the space before the word will remedy this. However, our users don’t know that. Is there anything we can do on our end to fix this? We have about 25 people who will be making changes now thinking they can add styles to single words.
Thanks for pointing this out. I have done some research into this, and it appears to be a known conflict with TinyMCE (the Rich Text editor plugin) and the spell check plugin we use, JSpell. Essentially the spell check plugin places span tags around single words when working in the editor, and then removes them when you save your content. The problem is, in the process of removing the span tags that it generates, JSpell also removes any span tags applied through the editor to single words. For now, the method you outlined – of highlighting a space before or after the single word – will allow you to avoid this issue.
As I said, this is a known issue, but at this time I don’t have a timeline for a fix. I will keep you updated on this one.